Who this policy covers
This policy applies to Prime Plumber Elizabeth NJ and the website at plumberelizabethnj.net. Questions about it can be sent to info@plumberelizabethnj.net or by calling (908) 562-5658.
Information you give us
You may share information with us when you:
- Call us. We receive your phone number and whatever you tell us about the problem and your property.
- Email us. We receive your email address, the message and any photos you attach.
- Use the service request form. The form does not send data to a server. When you submit it, your own email app opens with a message addressed to us containing the name, phone number, email address, ZIP code, request type and description you entered. Nothing is transmitted unless you send that email yourself.
We use this information to respond to you, understand the plumbing issue, arrange any visit and keep a record of the conversation. We do not sell it.
Information collected automatically
This website does not use its own cookies, analytics tools, advertising pixels or tracking scripts.
Like most websites, the hosting provider may record standard technical data when pages are requested, such as IP address, browser type, the page requested and the time of the request. These server logs are used for security and to keep the site running.
Third-party services
The site loads its typefaces from Google Fonts. When a page loads, your browser requests the font files from Google's servers, which receive your IP address and browser information as part of that request. Google's handling of that data is described in Google's own privacy policy.
The site links to our Google Business Profile on Google Maps. If you follow that link, you leave this site and Google's terms and privacy policy apply.
Sharing information
Information you send us may be shared with the person who carries out work on your plumbing, so they can contact you and prepare for the visit. Otherwise, we share it only where required by law or to protect our rights.
Keeping and protecting information
Messages and call notes are kept for as long as they are useful for responding to you, handling follow-up questions and keeping reasonable business records. No method of storage or transmission is completely secure, so please avoid sending sensitive financial details by email.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Send the request to info@plumberelizabethnj.net.
Children
This website is intended for adults arranging plumbing services and is not directed at children.
Changes to this policy
If the website's features change, for example if an online form service or analytics tool is added, this policy will be updated and the date at the top will change.